1. Introduction

BidSync AI ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our construction project management platform and related services (collectively, the "Service").

2. Information We Collect

Account Information: When you register, we collect your name, email address, company name, job title, and phone number.

Project Data: We store project-related information you upload, including bid documents, drawings, daily logs, safety records, financial data, and communications.

Usage Data: We automatically collect device information, IP addresses, browser type, pages viewed, and interaction patterns within the Service.

Integration Data: When you connect third-party services (for example an email mailbox, a Sage 300 bridge, or your own AI provider key), we store the credentials and sync data necessary for those integrations.

3. How We Use Your Information

We use your information to:

• Provide, operate, and maintain the Service
• Process transactions and send related information
• Send administrative notifications (service updates, security alerts)
• Provide customer support
• Improve and personalize the Service
• Comply with legal obligations
• Detect and prevent fraud or security issues

4. Data Sharing

We do not sell your personal information. We may share data with: (a) service providers who assist in operating the Service (hosting, payment processing), (b) when required by law or to protect our rights, and (c) with your explicit consent for specific integrations you authorize.

5. Data Security

Records are scoped to your company on the server, access is role-based, sign-in supports two-factor codes, security events are written to an audit log, and stored integration credentials are encrypted (AES-256-GCM). No method of transmission or storage over the Internet is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide the Service. You may request deletion of your data by contacting BidsyncAi@gmail.com. We will retain data as required by law or for legitimate business purposes.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information
• Object to or restrict processing of your data
• Data portability
• Withdraw consent at any time

8. Children's Privacy

The Service is not intended for individuals under 18. We do not knowingly collect data from children.

9. Changes to This Policy

We may update this Privacy Policy periodically. Material changes will be communicated via email or in-app notification. Continued use of the Service after changes constitutes acceptance of the updated policy.

10. Contact Us

For questions about this Privacy Policy, contact us at:
Email: BidsyncAi@gmail.com
Address: BidSync AI, Inc.